Managed IT Services Don’t Need Time Off

Managed IT services are an essential asset for any size business. Convenient, cost-effective, and dependable, it provides your business with an entire team of professionals and the latest tools to keep your technology running 24/7. 

Gone are the days where you have to worry about technology issues arising when your tech needs to take some days off. There is no such thing as time off for managed IT services. Your business infrastructure does not take vacations, and neither should your infrastructure support. 

Managed IT services play a crucial role in keeping businesses operating smoothly during holidays and other times of the year when staff members are most likely to take time off. 

Here are some of the ways managed IT services offer protection year-round.

Protecting Against Cyberattacks

In a global economy, relying on digital technology is the norm rather than the exception. Automating internal processes, adopting cloud services, and communicating externally with clients and vendors puts any organization at risk. Data breaches in the first half of 2021 alone exposed 18.8 billion records.  Malicious emails increased 600% over the last year and the largest ransomware payout on the books occurred.

Managed IT services can offer businesses 24/7 protection from outside threats even with limited staff. You can rely on the proactive maintenance, strategic guidance, and unlimited support that comes with it. Cybersecurity awareness training can also be included to give your business its first line of defense.

Providing Business Continuity

Do not risk your organization becoming a victim of any technology failure during busy times of the year. 

With managed IT services, business owners can be at ease knowing their infrastructure is constantly being monitored and protected by industry experts. Along with it, there is always a plan in place to keep the business functioning with as little disruption as possible if a disaster were to occur.

Preventing Unscheduled Downtime

So much of what businesses do today depends on technology working as intended. When technological issues occur during regular business hours, it can stifle productivity and negatively impact the bottom line. 

That’s why it’s crucial to have an IT support model that proactively handles these issues before they become a significant problem causing unnecessary downtime. Managed IT services is that support model.

Producing Cost Savings

Technology is not a 9-to-5 job. Continual monitoring is needed to ensure organizations stay protected and updated. 

Paying regular employees overtime pay to provide round-the-clock coverage can get costly, especially for small- to medium-sized businesses. One of the major benefits of managed IT services is getting this additional coverage without paying extra. 

With managed IT service, you pay a predictable, fixed monthly fee every time. No overtime pay. No vacation pay. No sick-time pay. It’s a win-win situation for everyone.

Read more about the Advantages of Managed IT Services.

It’s Time to Give Your Technology a Needed Boost

Businesses can stop worrying about downtime when they work with a trusted IT partner like CTSI. Our team of technology experts is here to provide cost-effective and flexible IT support to organizations of any size. 

Contact us today to start a conversation to see if managed IT services are right for your business.